Terms of Use

1. Eligibility

You must be at least 18 years old, or the age of majority in your jurisdiction, to create an account or use the Services. By using the Site, you represent that you meet this requirement and that all information you provide is accurate and complete.

2. Nature of the Services

ClickHospitals is a directory and trip-planning platform. Unless expressly stated otherwise:

• ClickHospitals is not a healthcare provider, travel agency, hotel operator, or airline, and does not practice medicine or provide medical advice, diagnosis, or treatment.
• ClickHospitals does not employ or control the hospitals, clinics, doctors, hotels, transport operators, or other third parties listed or recommended on the Site; they are independent providers.
• Any medical treatment, accommodation, or travel service you book or receive is solely between you and the provider you select.

We do not guarantee the availability, accuracy, quality, safety, or outcome of any provider, treatment, or travel arrangement listed on the Site.

3. Account Registration

You can browse the directory without an account. Creating an account lets you save searches, request quotes, and manage your itinerary in one place. You agree to provide accurate information, keep your login credentials confidential, and notify us immediately of any unauthorized use of your account. You are responsible for all activity under your account.

4. Quotes, Bookings, Fees, and Cancellations

When you use the Site to request a quote or make a booking:

• Browsing and searching the directory is free of charge.
• If you use our concierge or itinerary-planning service, a service fee may apply, which will be clearly disclosed before you confirm.
• Quotes and confirmations are subject to acceptance by the relevant hospital, clinic, hotel, or travel provider, and may be changed or cancelled by them.
• Cancellation, rescheduling, and refund policies vary by provider and will be disclosed at the time of booking.
• Accepted payment methods include credit/debit cards, bank transfer, and other secure third-party payment processors.

5. Medical Disclaimer

Content on the Site, including provider profiles and general health or destination information, is provided for informational purposes only and is not a substitute for professional medical advice, diagnosis, or treatment. Always consult a qualified healthcare provider regarding your specific medical condition before making travel or treatment decisions. In a medical emergency, contact local emergency services immediately.

6. Travel Disclaimer

ClickHospitals provides recommendations for accommodation, transport, attractions, and dining as a convenience. We are not responsible for visa approvals, travel delays, accommodation quality, or the acts or omissions of any airline, hotel, or transport provider. Visa requirements vary by destination and nationality; we provide general guidance only, and final requirements are determined by the relevant embassy or consulate.

7. User Conduct

You agree not to:

• Use the Site for any unlawful purpose or in violation of these Terms.
• Submit false, misleading, or fraudulent information, including false medical or travel information.
• Interfere with or disrupt the operation of the Site or its servers.
• Attempt to gain unauthorized access to any part of the Site or connected systems.
• Scrape, copy, or reproduce Site content without our prior written consent.
• Harass, abuse, or harm another user, provider, or ClickHospitals staff.

8. Third-Party Providers and Links

The Site lists and links to third-party hospitals, clinics, hotels, and travel providers. ClickHospitals does not control and is not responsible for the content, policies, pricing, or practices of any third party. Your interactions with these providers, including payment and delivery of services, are solely between you and that provider.

9. Intellectual Property

All content on the Site, including text, graphics, logos, and software, is owned by or licensed to ClickHospitals and is protected by intellectual property laws. You may not reproduce, distribute, modify, or create derivative works from any part of the Site without our prior written permission, except as necessary for your personal, non-commercial use of the Services.

10. Privacy

Your use of the Site is also governed by our Privacy Policy, which describes how we collect, use, and disclose your information. By using the Site, you consent to the practices described in the Privacy Policy.

11. Disclaimers

THE SITE AND SERVICES ARE PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SITE WILL BE UNINTERRUPTED, ERROR-FREE, OR SECURE, OR THAT ANY PROVIDER LISTED WILL MEET YOUR REQUIREMENTS.

12. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, CLICKHOSPITALS AND ITS OFFICERS, EMPLOYEES, AND AFFILIATES SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES ARISING OUT OF OR RELATED TO YOUR USE OF THE SITE, OR ANY SERVICES PROVIDED BY THIRD-PARTY HOSPITALS, CLINICS, HOTELS, OR TRAVEL PROVIDERS. OUR TOTAL LIABILITY FOR ANY CLAIM ARISING FROM THESE TERMS SHALL NOT EXCEED THE TOTAL FEES YOU HAVE PAID DIRECTLY TO CLICKHOSPITALS IN THE 12 MONTHS PRECEDING THE CLAIM.

13. Indemnification

You agree to indemnify and hold harmless ClickHospitals and its officers, employees, and affiliates from any claims, damages, losses, or expenses (including reasonable legal fees) arising from your use of the Site, your violation of these Terms, or your interactions with any third-party provider.

14. Termination

We may suspend or terminate your access to the Site at any time, with or without notice, for conduct that we believe violates these Terms or is otherwise harmful to other users, third parties, or ClickHospitals. You may stop using the Site and close your account at any time.

15. Governing Law and Dispute Resolution

These Terms shall be governed by and construed in accordance with the laws of the jurisdiction in which ClickHospitals is legally registered, without regard to conflict of law principles. Any disputes arising from these Terms shall first be attempted to be resolved informally by contacting us; if unresolved, disputes shall be submitted to the courts of that same jurisdiction, and you consent to their exclusive jurisdiction.

16. Changes to These Terms

We may update these Terms from time to time. Material changes will be notified via the Site or by email. Your continued use of the Site after changes take effect constitutes acceptance of the revised Terms.

17. Severability

If any provision of these Terms is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary, and the remaining provisions shall remain in full force and effect.

18. Contact Us

If you have questions about these Terms, please contact us at:

ClickHospitals

Email: legal@clickhospitals.com